The Integrated Operations Center (IOC) is a 40,000-SF mission-critical facility. Located in the Southgate Plaza area of the airport, the project enhances the Airport’s operational readiness in responding to airport performance and emergency issues in an efficient, effective, and timely manner. The facility houses personnel from over 23 agencies and departments including the FAA, TSA, CBP, NOAA, TxDOT, Airport Operations, Emergency Operations, Department of Public Safety/911, Facilities Maintenance, Energy Transportation, and Asset Management (ETAM), and American Airlines. The facility consists of an open office environment containing workstations on a raised access floor providing oversight viewing of surrounding work areas. A dual-feed power and communication network including uninterruptable power systems with generator backup was provided to ensure reliability and redundancy to maintain full facility functionality during power outages.
ENR Texas and Louisiana, Best Airport/Transit Project, 2021